|
Post by account_disabled on Jan 8, 2024 7:36:05 GMT
When CRM alone is not enough: why is it worth investing in Service Cloud? by cloudity | PublishedDecember , What should ideal customer service be like? Of course, one that can translate into sales! If you use Sales Cloud , you know that it is a great tool for lead generation or business analytics. However, its connection with Service Cloud gives companies the opportunity to reach an even higher level of customer interaction and increase sales. Secure SMS communication Communication via SMS is Email Marketing List one of the most effective marketing channels, and ongoing digitalization means that the requirements for security systems are becoming higher and more advanced. and procedures that protect our clients. Fortunately, the issue of security does not rest on the company's shoulders - innovative tools such as Shield are a way to comprehensively protect user data. Shield - a way to secure SMS communication Over the last decade, the number of mobile phone users has almost tripled - according to the latest data, over . billion people currently use them, i.e. %. the entire world population ( source ). It is therefore not surprising that SMS messages have become one of the most popular communication channels, eagerly used by businesses such as e-commerce, retail, fintech and public institutions. According to data from Gemius from ( source ), as many as percent.
|
|